Video Creation Service

30 Technology Product Onboarding Video Examples For Elevated User Conversion

Orko Roy
Last updated
Sep. 04, 2024

In today's digital landscape, capturing user attention and driving conversions is more challenging than ever. With countless products vying for attention, businesses need to find innovative ways to engage their audience and effectively communicate the value proposition of their offerings. This is where technology product onboarding videos come into play, offering a dynamic and engaging medium to educate users, showcase features, and ultimately drive adoption.

With the ever-increasing demand for engaging and informative content, technology product onboarding videos have become an essential tool for businesses looking to elevate user conversion and drive product adoption. By providing a clear, concise, and visually appealing introduction to their offerings, companies can effectively educate users, overcome onboarding challenges, and ultimately achieve their business goals. Let's dive in and explore 30 inspiring examples of technology product onboarding videos that have successfully captured user attention and driven conversions.

1. Freshdesk

Freshdesk is a helpdesk platform that helps businesses manage customer support and improve customer satisfaction. This video is designed to showcase the capabilities of Freshdesk Analytics, a feature that allows users to visualize and analyze their customer support data.

Video Design - This Technology Product Onboarding Video uses a clean, minimalist design style with a focus on functionality. The video features a white background with simple graphics and text overlays. The dashboard screen is emphasized, showcasing a clear layout with intuitive visuals and straightforward graphics. The interface appears user-friendly, making it easy for viewers to understand the features and functionality of the Freshdesk analytics dashboard.

The video effectively communicates the benefits of Freshdesk Analytics using a simple and informative approach. The video emphasizes the ease of use of the platform, showcasing how users can easily visualize data and gain actionable insights from their customer support data. The clean, uncluttered design and clear graphics help create a positive and engaging experience for viewers. The video's tone is confident and reassuring, emphasizing the value of Freshdesk Analytics as a solution for businesses looking to improve their customer support operations.

2. Papertrail

Papertrail is a safety management software that aims to save you time and money, while also ensuring full compliance and staff accountability. The video is designed to introduce viewers to Papertrail and its benefits.

Video Design - The video uses a clean, minimalist design, with a focus on simple shapes, colors, and animations. It is a Technology Product Onboarding Video. The use of simple white characters against a green background creates a bright and engaging look. The cartoon-like animations bring a sense of playfulness and make the video more digestible. These elements work together to create a video that is both visually appealing and informative.

The minimalist design of the video reflects the clean and efficient nature of the product itself. The graphics and animations are simple and easy to understand, which makes the information accessible to a wider audience. The use of color and playful animations also helps to create a positive and reassuring tone, which is important for a product that deals with safety and compliance. The video's goal is to communicate the importance of safety management and demonstrate how Papertrail can help businesses achieve their safety goals.

3. Signifyd

Signifyd Commerce Protection Platform powers the Commerce Protection Platform. The video is designed to highlight the everyday challenges of online shopping, and how the Signifyd Commerce Protection Platform solves these problems for consumers.

Video Design - The video is a simple, yet effective Technology Product Onboarding Video. It uses vibrant colors, a simplified design, and minimal text, focusing on the experience of a frustrated consumer during a purchase. The design is clean, with a focus on colorful animated graphics and illustrative visuals. The visual style clearly communicates that the Signifyd Commerce Protection Platform is designed to make online shopping more secure and stress-free for consumers.

The video uses an upbeat tone and vibrant colors to highlight the frustration consumers often feel during an online shopping experience. The simplified style uses animated graphics, like a mobile phone screen and happy faces, to explain the issues Signifyd solves. The visual elements convey the core message: the Signifyd Commerce Protection Platform can help merchants remove the hurdles from online shopping, resulting in a better experience for both the consumer and the merchant.

4. Instacart

Instacart is an online grocery delivery service, and this video is designed to introduce shoppers to their online community, Shop Talk.

Video Design - This Technology Product Onboarding Video uses a simple, clean, and minimalist visual style to introduce Shop Talk. The video uses bright, bold colors and easy-to-understand graphics to create a positive and welcoming tone. The video uses cartoon illustrations to represent a community of Instacart shoppers, with clear, concise messaging to guide them through the platform.

The use of a simple and consistent visual design throughout the video, helps to make the platform feel easy to use. The visuals combined with clear and concise messaging effectively communicate the key benefits of using Shop Talk, such as its ability to help shoppers connect with each other, share tips and ideas, and learn about new features from Instacart. The video aims to engage shoppers by highlighting the benefits of joining Shop Talk, and making the platform appear approachable and friendly.

5. Sun Life

Sun Life is a financial services company that provides insurance, wealth, and asset management services. This video is designed to provide information on permanent life insurance, one of the types of life insurance offered by Sun Life.

Video Design -
The video uses a simple, clean design with bright colors and bold text that highlights the key information. There are a few animations to draw the viewer's eye to the important points, and the text is laid out in a clear and concise manner. This video utilizes a Technology Product Onboarding Video style, using bright colors and animation to showcase the different features of permanent life insurance.

The video does a great job communicating the subject. The visual style helps drive the video goal by using a clear, concise design that emphasizes the key information. The tone of the video is professional and reassuring, which is appropriate for a video about a serious subject like life insurance. The video uses a mix of text, imagery, and animations to break down the complex topic of permanent life insurance, making it accessible and easy to understand for a wide audience.

6. FireMon

FireMon automation is a solution that helps security teams automate their processes. This video is designed to demonstrate the different levels of automation FireMon offers.

Video Design - This video is an effective Technology Product Onboarding Video that uses a combination of colorful isometric graphics and animated transitions to create an engaging and informative experience. The use of colorful blocks to represent different levels of automation makes it easy for viewers to understand the concept of automation. The graphics are crisp, clear, and well-designed, enhancing the overall visual appeal of the video.

The use of animation, such as the expanding blocks and moving characters, draws the viewers attention to the key aspects of FireMon automation. This video focuses on the benefits and features of the product in a simple and easily digestible way. It uses clear and concise language that is easy to understand, and the graphics and animation help to illustrate the key concepts. The video uses a positive and upbeat tone that reinforces the idea that FireMon automation can help organizations improve their security posture and save time.

7. Velo

Velo protocol is a blockchain-based financial protocol that enables digital credit issuance and borderless asset transfer for businesses using a smart contract system.

The video utilizes a minimalist and modern design style, which effectively conveys the complex concepts of blockchain technology and financial protocols in a clear and engaging manner. The use of simple shapes, flat colors, and clean lines creates a visually appealing aesthetic that is both professional and approachable. The animation is smooth and fluid, guiding the viewer through the various features and benefits of the Velo protocol.

Overall, the video's design style is well-suited for a Technology Product Onboarding Video, as it effectively communicates the value proposition of the Velo protocol in a visually engaging and easy-to-understand way. The minimalist approach allows the focus to remain on the key features and benefits of the protocol, while the use of animation helps to bring the concepts to life.

8. MEDHOST

MEDHOST's YourCare Continuum Suite helps healthcare organizations manage patient care effectively. The video is designed to showcase how the suite streamlines care by connecting patients, providers, and data.

Video Design - This Technology Product Onboarding Video utilizes an animated style with 3D graphics, showcasing the user interface and functionalities of the MEDHOST platform. The bright blue color palette and clean design create a visually engaging experience that is easy to follow. The cartoon-like representation of patients and providers helps simplify complex information and makes the video approachable and engaging.

The video utilizes animations to illustrate how MEDHOST's YourCare Continuum Suite can be used to access health records, send secure messages, and improve patient care. The use of graphics, visuals, and animations makes the video informative and engaging while communicating the overall objective of improving healthcare outcomes. The tone is informative, friendly, and optimistic, conveying the message that MEDHOST's platform can empower providers to better serve their patients.

9. Trifacta

Trifacta helps data engineers prepare data faster and more intuitively. The video is designed to introduce the company's cloud data engineering platform and its capabilities.

Video Design - Trifacta uses a modern and engaging visual style, using animation to demonstrate the product's capabilities. The video is concise, and features clear graphics and an intuitive flow of information, making it a good Technology Product Onboarding Video. The video uses geometric shapes, bright colors and simple animation to show how Trifacta's data engineering platform works.

The visual style of the video successfully communicates the product's value proposition by showing how Trifacta's platform can help data engineers organize and utilize their data more effectively. The fast-paced animation and simple, clean graphics convey the product's effectiveness and ease of use. The video has a friendly, approachable tone that appeals to a technical audience.

10. Confiz

Confiz's video is designed to showcase its customer-driven marketing solution. The goal is to demonstrate how Confiz's platform can help companies build stronger customer relationships and provide unique experiences.

Video Design - Confiz's video relies on an illustrated design style. The video utilizes a mix of flat, colorful illustrations that incorporate clean lines and simple graphics. This creates a clean and modern aesthetic, visually appealing to a technology-focused audience. The video uses a combination of animations and static images. The animation style is minimal and transitions smoothly between each scene. The video style is reminiscent of Technology Product Onboarding Interface Overview Guide Video and the flat illustrations, bold fonts and use of minimalist animations create a clear and engaging presentation of the platform's functionalities.

The video's visual style complements its narrative, highlighting Confiz's ability to tailor brand experiences and drive engagement. The video utilizes clean graphics and animations to create a professional and user-friendly tone, reflecting the platform's focus on building customer relationships. The video's animations and illustrations help to illustrate the concepts of customer engagement and personalized experiences, further emphasizing Confiz's value proposition.

11. Earth Token

Earth Token is a revolutionary platform for connecting buyers and sellers of natural assets, sustainable technologies, and products. The video is designed to introduce the concept of Earth Token and highlight its potential for preserving the planet.

Video Design - The video uses a combination of 3D graphics and animation to create a visual representation of the technology. The graphic style is clean and modern with a focus on simplicity. The color palette features a soft blue and green, which evoke a sense of nature and sustainability. The video incorporates real-world footage, such as forests and rivers, to further emphasize the natural asset focus of Earth Token. Overall, this is a great Technology Product Onboarding Platform Overview Video, highlighting the key benefits of the platform through clear visuals and a concise narrative.

This video effectively communicates the goals and benefits of Earth Token. The visual style, with its use of nature-inspired colors and animations, reinforces the message of environmental preservation. The clear and concise narrative, coupled with the visuals, explains the concept of a natural asset exchange and how it empowers individuals and businesses to invest in a sustainable future. The tone of the video is optimistic, inspiring viewers to embrace this opportunity and contribute to a healthier planet.

12. Process Street

Process Street is a workflow management software that automates and manages complex processes. The video is designed to demonstrate the software's ease of use for businesses of all sizes.

Video Design - The video is a Technology Product Onboarding Feature Breakdown Explanation Video. It uses a clean and modern design, with bright, bold colors and simple animations. The graphics are high-quality and easy to understand. The video highlights Process Street's ability to handle various tasks, from simple checklists to multi-step workflows. This design style effectively visualizes the platform's ability to manage complex processes, making it an ideal solution for businesses seeking greater efficiency.

The video's visual style complements its narrative, showcasing the software's user-friendly interface and powerful automation capabilities. The use of colorful visuals and clear explanations creates a positive and engaging tone. The video effectively demonstrates the benefits of using Process Street, such as increased productivity and improved collaboration, helping businesses streamline their operations and achieve their goals.

13. EagleView

EagleView is a company that provides aerial imagery for a variety of applications. The goal of this video is to introduce EagleView CONNECTExplorer and to show how it can be used to view and analyze imagery. The video is designed to excite and inform potential users about the features and benefits of CONNECTExplorer.

Video Design - This Technology Product Onboarding Functionality Guide Video uses a clean and minimalist design style. The colors are bright and engaging, and the graphics are high quality. The video uses a simple and easy-to-understand visual language, making it clear and easy to follow. The user interface is highlighted in the video and shows how easy it is to navigate.

The visual style of the video effectively communicates the objective of introducing EagleView CONNECTExplorer and its functionality. The use of bright colors and simple graphics makes the video appealing and easy to understand. The video is also concise and informative, providing a clear overview of CONNECTExplorer's features. The tone of the video is upbeat and positive, making it an effective tool for engaging and educating potential users.

14. OpenText

OpenText AppWorks provides a solution for organizations that want to automate and optimize complex business processes. The video is designed to demonstrate how AppWorks can help businesses refocus their employees on high-value activities, improve service quality and efficiency, and ultimately delight their customers.

Video Design - This video follows a common style for Technology Product Onboarding Feature Walkthrough Demonstration Video, making it simple and easy to understand for any viewer. The visual design utilizes a clear and concise style, which emphasizes the features and benefits of the product. The video predominantly uses a bright blue background with white outlines, which creates a clean and modern aesthetic. The use of a minimalistic design with simple graphics and animations allows the video to remain simple and focused on the subject matter.


The clean visual style of the video effectively communicates the objective of demonstrating AppWorks capabilities and how it can make a business more efficient. The video uses simple and clear graphics to illustrate how AppWorks can automate and optimize processes, which visually emphasizes the simplicity and efficiency of the solution. The overall tone of the video is positive and engaging, which effectively drives the video goal of attracting users to learn more about AppWorks.

15. AppFolio

AppFolio is a software designed to make it easy for community association board members to manage their duties. This video is designed to highlight how AppFolio's technology can simplify governing responsibilities and make managing the community easier.

Video Design - This is a Technology Product Onboarding Guided Walkthrough Video with a clean, modern, and engaging style. It's filled with bright, colorful graphics depicting a typical suburban neighborhood, home interiors, and outdoor spaces. These elements are combined with illustrations of a man interacting with the AppFolio interface on a mobile phone and computer screen. The design elements are consistent with a high-quality product that is user-friendly, and easy to navigate.

The visual style effectively communicates the objective of the video by showcasing the simplicity and convenience of using AppFolio, specifically through a mobile device. The video tone is conversational and relaxed, reflecting the ease of use and convenience of using AppFolio to manage community association business. The use of vivid graphics, illustrations, and animation helps the viewer visualize how AppFolio can be used to conduct association business with minimal effort, from any location.

16. US Ecology

US Ecology, a waste management company, has partnered with Smarter Sorting to provide solutions for retail waste classification and compliance. The video is designed to introduce this partnership and explain the benefits for retailers.

Video Design - The video is a Technology Product Interface Overview Video that uses a simple, minimalist design style. It features clean lines, bold colors, and animated graphics. The graphics highlight specific aspects of the solution and the benefits, such as time saved, improved compliance and workforce safety, and reduced fees. The overall style is straightforward and easy to understand, which makes the information accessible to a broad audience.

The visual style effectively communicates the partnership's goal to simplify waste classification and compliance. The use of animation helps keep the video engaging while the minimalist design helps maintain focus on the message, ultimately demonstrating how US Ecology's partnership with Smarter Sorting can help businesses achieve their sustainability goals.

17. Skybox Security

Skybox Security helps businesses understand the full context of their attack surface before making security changes. The video is designed to highlight how their platform helps reduce cybersecurity risk by providing prescriptive analytics.

Video Design - This Technology Product Onboarding Interface Explanation Video is designed with a simple, yet sophisticated style. The video uses a minimal color palette of black and white, with accents of green, purple, and blue. The graphics are high-quality, with smooth transitions and clear fonts. The 3D model of the memory chip rotates slowly, highlighting its features with animated text labels that call out key features of the product.

The visual style of the video effectively communicates the objective of the video. The clean design and minimalist style creates an air of confidence and expertise, highlighting the technical nature of the product and the benefits of using it. The video's narrative focuses on the need for efficient and effective security management. The visual elements of the video, such as the 3D model and animated text labels, reinforce this narrative. The video's tone is reassuring and informative.

18. Streamr

Streamr is a blockchain-based platform that allows individuals and organizations to distribute and monetize data streams. The video is designed to introduce Streamr and its potential for revolutionizing the data economy.

Video Design - This Technology Product Onboarding Interface Capability Overview Video effectively uses animation and graphic design to convey the essence of Streamr. The use of simple yet vibrant illustrations with clean lines and a consistent color palette emphasizes the platform's accessibility and ease of use. A network of connected hexagons, representing individuals and organizations, is used to visualize the decentralized nature of Streamr, reinforcing the platform's core value proposition.

The video uses a light-hearted and informative tone, presenting Streamr as a solution for both individuals and businesses to participate in the data economy. The animation is bright, engaging, and reinforces the positive impact that Streamr can have on the environment and society. The narrative of the video is focused on connecting individuals to a network where they can contribute to a better world and benefit from the data they generate. This tone helps establish a sense of trust and excitement for the future of data ownership, making Streamr a more appealing and accessible platform for a wider audience.

19. Rubrik

Rubrik is a modern data protection solution. This video is designed to showcase the value and how Rubrik can automate data protection.

Video Design - This Technology Product Onboarding Feature Breakdown Explanation Video uses a style that is both visually appealing and informative. Simple, clean graphics help make the video easy to watch, and a limited color palette keeps the attention on the key features being presented. Animations play a key role in communicating how Rubrik simplifies data protection and the graphic presentation of policy-based automation features is especially compelling.

The video's clean design and animated elements create a clear and concise explanation of Rubrik's platform, creating a sense of understanding and trust in the solution. The video is engaging and informative, targeting those who are looking to learn about how to modernize data protection.

20. PagerDuty

PagerDuty is a digital operations management platform that empowers teams to take the right action when seconds matter. The video is designed to highlight the importance of being ready for anything, especially in a digital world where every second counts.

Video Design - The video utilizes a simple yet effective visual design, emphasizing clean lines and bold graphics. It uses a green and blue color palette that reflects the company's branding. The use of animation and transitions further enhances the viewer experience, making it a compelling Technology Product Onboarding Feature Capability Guide Video. The animated graphics help to illustrate the key features of the platform and its capabilities. This design approach effectively conveys the value proposition of PagerDuty to potential customers.

The video's visual style effectively communicates the objective of being prepared for anything. The fast-paced animations and bold graphics reflect the urgency and importance of managing real-time operations. The use of a clear and concise narrative further enhances the video's message. The overall tone of the video is professional, yet engaging, which successfully appeals to its target audience, developers and IT teams.

21. Blatchford

This video showcases how prosthetic products with integrated elevated vacuum function and how perforated liners can enhance user experience. It delves into the mechanics of vacuum generation within the socket and how the act of walking actively contributes to this process. Additionally, it highlights the significance of a Silcare Breathe Liner in augmenting the vacuum's strength and overall effectiveness.

This video employs a 3D animation style that effectively demonstrates the intricate workings of the prosthetic leg and vacuum system. The use of vibrant colors and clear visuals aids in comprehending the complex mechanisms at play. The animation seamlessly transitions between different views, providing a comprehensive understanding of the product's functionality. Furthermore, the incorporation of text overlays and voice-over narration ensures viewers grasp the key concepts and benefits of the technology.

This is a great example of a Technology Product Onboarding Video. By combining informative visuals with concise explanations, it effectively educates viewers about the innovative features and advantages of Blatchford's prosthetic solutions. The video's clarity and engaging presentation make it an invaluable tool for both amputees and healthcare professionals seeking to understand the intricacies of elevated vacuum technology and its impact on prosthetic users.

22. PanMon

PanMon is a pantograph condition monitoring system from Ricardo, providing real-time surveillance of pantograph units on electrified train or tram services. This video is designed to explain how PanMon can improve track availability by identifying vehicles that pose a risk of damaging the overhead wires.

Video Design - This Technology Product Onboarding Interface Walkthrough Overview Video uses a minimalist design style. The visual elements are simplistic but effective, using a combination of static images, 3D models, and simple animations to illustrate the concepts of pantograph monitoring and overhead wire damage. The video focus on clean, easy-to-understand graphics provides an engaging experience for viewers and avoids being overwhelming with overly complex visuals.

The video utilizes a clear and concise narrative to explain the need for pantograph monitoring, highlighting the detrimental impact of damaged or poorly maintained pantographs on rail services. PanMon's monitoring technology helps identify vehicles at greater risk of causing damage, enabling preventative action by infrastructure managers and operators, ultimately protecting the catenary apparatus and on-board pantograph equipment. The video uses a professional and informative tone, making it easy for viewers to understand the technology and its potential benefits.

23. Olive

Olive is deploying an AI workforce for healthcare, automating administrative processes and workflows. The video is designed to showcase how Olive's solution makes healthcare more efficient, affordable, and human.

Video Design - The video begins with a vibrant purple background showcasing a series of healthcare-related icons floating across the screen. The icons highlight administrative and operational tasks such as claims processing, inventory management, and credential verification. These elements visually represent the challenges faced by healthcare organizations and clearly establish the scope of Olive's solution. This visually engaging style is typical of a Technology Product Onboarding Interface Walkthrough Explainer Video.

The visual style of the video effectively communicates Olive's objective. The vibrant purple background combined with the dynamic visuals create an energetic and positive tone that emphasizes the benefits of Olive's AI workforce. The video utilizes simplified language and focuses on demonstrating the solution's efficiency and automation capabilities, creating an engaging experience for potential clients. This tone appeals to healthcare organizations and showcases the potential of Olive to revolutionize healthcare.

24. Syncsort

Syncsort Connect is a product that is designed to help individuals sell their musical gear online. The video is designed to showcase the benefits of using this product.

Video Design - The video is a Technology Product Onboarding Functionality Demonstration Video. It uses bright colors, simple graphics and animation to highlight the ease of use and functionality of Syncsort Connect. The use of a flat design style makes the video feel modern and approachable. The video is designed to walk the viewer through the process of using the product.

The video features a series of flat illustrations that portray the product's functionality and benefits. The visual style is clean and minimal, which allows viewers to focus on the product itself. The graphics are bold and colorful, which helps to make the video engaging. The visuals are used to clearly and concisely convey the message of the video. The overall tone of the video is positive and encouraging.

25. MRI

MRI is a software company that believes in the power of a well-connected community. The video is designed to show how MRI helps businesses deliver digital experiences that make life easier for people.

Video Design - The video features simple, clean 3D graphics and animation. A white background and flat pastel colors highlight the content of the video. There are no distracting visual elements, making this a strong "Technology Product Onboarding Walkthrough Overview Video". The animated graphics clearly showcase the struggle of businesses with outdated technology, and the benefits of switching to MRI software.

The video's narrative and visual style effectively communicate the message that MRI software is the solution to these challenges. The clear, concise storytelling and simple animations help viewers easily understand the complexities of outdated technology and the benefits of MRI software. The overall tone is positive and optimistic, emphasizing the potential for improvement and growth within connected communities.

26. KPMG

KPMG Lease Hub is a cloud-based solution designed to address the challenges of AASB 16. The video is designed to introduce the product, its capabilities, and how it can simplify lease accounting.

Video Design - The video features a visually appealing and engaging design. It uses a simple, clean, and modern style, incorporating clear graphics and a minimalist approach. The visual design is very much in line with a Technology Product Onboarding Interface Capability Demonstration Video, utilizing bright colors and straightforward graphics that emphasize the product's ease of use and functionality.

The video effectively uses visual elements to guide the viewer through the product's features. The use of a simple, easy-to-understand visual language communicates the product's value and benefits, while the upbeat and positive tone reinforces the message that KPMG Lease Hub is a solution that can help businesses simplify their lease accounting processes. The video uses animated illustrations, which create a clean and modern look that appeals to a broad audience, without being overly technical. The video narrative emphasizes the challenges faced by businesses regarding AASB 16, then introduces KPMG Lease Hub as the solution. This approach highlights the product's value proposition, making it clear how the product can help businesses.

27. Sugar Market

Sugar Market is a customer experience platform that aims to help companies boost productivity in marketing, sales, and customer service. This animated video is designed to introduce the platform and highlight its key features.

Video Design - The video utilizes a flat, minimalist design with clean lines, bright colors, and simple animations. The visual elements are clearly laid out, making it easy to follow and understand. The overall tone is professional and informative. This graphic style, with clean lines and minimal elements is common in Technology Product Onboarding Functionality Guide Videos, which aim to introduce a new product or application to users. This graphic style is effective for these types of videos since it helps to create a visual hierarchy that draws the viewer's attention to the most important information.

The video uses a combination of animation and text to explain how Sugar Market works, and the use of graphics such as the chart, customer journey, and data integration icons all work together to illustrate the value proposition of the product. The video has an overall tone of excitement and optimism. This approach makes the product more engaging and appealing to the viewer.

28. Cegid

Cegid is a software company that offers support for retail customers. This video is designed to help Cegid's retail clients understand their software better.

Video Design - The video uses a clean and modern design style. It features bright colors, simple illustrations, and bold text. The style is both engaging and easy to understand, making it a good Technology Product Onboarding Platform Overview Video. This approach is very common for onboarding videos as it does not distract the viewer with too many details, making it easy to follow and understand.

The video style helps to communicate the objective of the video by focusing on the Cegid software and how it can help retail clients. It establishes a clear and confident tone. The simplicity of the graphics paired with the animated illustrations creates a visually engaging experience, highlighting the key features of the software. The content of the video clearly explains the Cegid software and its benefits for retail clients. This approach helps to keep the viewer engaged and interested in learning more.

29. ASUS

ASUS IoT empowers companies with software and hardware solutions designed to increase automation and manufacturing productivity. The video is designed to showcase the benefits of ASUS IoT for enhancing overall equipment effectiveness (OEE).

Video Design - The video uses a simple and straightforward visual style, similar to a Technology Product Onboarding Guided Walkthrough Video. It features clean and vibrant graphics, showcasing various use cases for ASUS IoT solutions, particularly in manufacturing and automation environments. Each solution is highlighted with a clear visual, followed by concise text and a voiceover that details its capabilities and benefits. The video is fast-paced, keeping the viewer engaged with a series of impactful visuals that clearly demonstrate the solutions and their effectiveness.

The video seamlessly integrates its visual style with the narrative, clearly outlining the solutions and their real-world applications. The bright color palette and animated visuals create a positive and informative tone, further emphasizing the core message that ASUS IoT can enhance automation and increase productivity. The video's clean and concise visuals paired with informative text and a clear voiceover effectively communicate the value proposition of ASUS IoT solutions, ultimately leaving the viewer with a strong understanding of their potential benefits.

30. o9 Technology Product Onboarding Video

09 is a supply chain management platform that aims to revolutionize operations through cutting-edge solutions. The video is designed to highlight the shortcomings of legacy systems and demonstrate how 09's modern, cloud-native platform can empower companies to make better business decisions.

Video Design - The video uses a combination of simple animated graphics and text to convey its message. A Technology Product Onboarding Feature Walkthrough Demonstration Video is used to showcase the platform's functionalities. The visuals are clean and minimalistic, featuring bold color accents of purple, teal, and grey on a black background. This color palette creates a modern and professional aesthetic. The use of geometric shapes and simple animations is used to visually represent the concepts of speed and agility.

The overall tone of the video is informative and engaging. The narration is clear and concise, while the graphics help to visually illustrate the key points. The use of animated graphics, such as the spinning floppy disc, effectively communicate the outdated nature of legacy systems. The use of a contemporary color palette and simple animations helps to position 09 as a modern, innovative solution. This video style effectively conveys the benefits of using 09 to enhance supply chain efficiency and business success.

Key Takeaways

Essential onboarding video Content

A successful onboarding video guides users and showcases your product's value. To achieve this, focus on these key elements:

  • Highlight Core Functionality: Don't just list features. Instead, demonstrate the most impactful aspects that solve user pain points. For example, if your software automates a tedious task, visually showcase the time saved and the ease of use. Employ the "show, don't tell" principle with clear visuals and concise explanations.
  • Illustrate Practical Applications: Help potential users visualize the product in their context. Show how a project management tool streamlines team collaboration or how a CRM platform improves customer interactions. Relatable scenarios make the Value Proposition tangible.
  • Address User Concerns: Build trust by proactively addressing common questions. If users are concerned about data security, briefly explain your robust security measures. Anticipating concerns demonstrates that you understand user needs.
  • End with a Compelling Call to Action: Guide viewers towards the next step. Whether it's signing up for a free trial or exploring resources, a clear call to action encourages engagement and propels users further down the funnel.

Boosting Product Adoption

Onboarding videos can be powerful tools for driving product adoption by:

  • Simplifying the Onboarding Experience: Break down complex processes into digestible steps. Imagine a complex software installation process. A video can visually guide users through each step, making it less intimidating and increasing the likelihood of successful setup.
  • Showcasing Value Proposition: Clearly communicate how your product solves specific user problems. For example, if your product helps businesses save money, demonstrate this with a scenario showing cost reduction through the use of your product.
  • Creating Excitement and Anticipation: Use storytelling and visuals to generate excitement. Showcasing a user achieving a significant outcome with your product can inspire viewers and create a desire to experience similar success.

Onboarding Video Types

Different onboarding video formats cater to specific needs:

  • Explainer Videos: Ideal for introducing new products or features. Using animation or motion graphics, they provide a concise overview of functionality and benefits. For example, a new mobile app can be introduced with an animated explainer video highlighting its key features.
  • Demo Videos: Showcase the product in action with step-by-step walkthroughs. Imagine a new design software. A demo video can show users how to create a design from scratch, demonstrating the software's capabilities.
  • Tutorial Videos: Offer detailed instructions for specific tasks. These are useful for complex software platforms. For instance, a tutorial video can guide users through setting up advanced features in a data analytics platform.
  • Customer Testimonial Videos: Feature satisfied customers sharing their positive experiences. These build credibility and encourage trust. A testimonial video featuring a business owner explaining how your product helped them increase sales can be highly persuasive.

Retaining Customers Through Video

Onboarding videos can significantly improve customer retention by:

  • Setting the Stage for Success: Create a positive first impression. Using friendly language and visuals, you can establish a welcoming environment that encourages users to explore the product further.
  • Reducing Customer Effort: Minimize the learning curve. Clear instructions and intuitive visuals reduce the effort required to understand and use the product, leading to higher user satisfaction and continued use.
  • Encouraging Continued Engagement: Highlight advanced features and tips to keep users engaged. For example, a video showcasing lesser-known features of a photo editing software can encourage users to explore its full potential and remain active users.

Resonating Onboarding Videos

To create a truly resonant onboarding video:

  • Understand Your Audience: Conduct user research to understand their demographics, needs, and preferences. If your target audience is young professionals, your video's tone and style should reflect their preferences.
  • Define a Clear Message: Determine the core takeaway. What is the one thing you want viewers to remember? For example, if your product simplifies a complex task, your message should clearly communicate this benefit.
  • Choose the Right Visual Style: Align the visual style with your brand and audience. A fintech product might benefit from a clean, professional aesthetic, while a gaming app might use a more vibrant and playful style.
  • Keep it Concise and Engaging: Respect viewers' time. Keep the video concise and use compelling visuals and sound design to maintain engagement.

Solving Customer Pain Points

Onboarding videos can effectively address customer pain points by:

  • Identifying and Acknowledging Pain Points: Start by demonstrating that you understand user challenges. For example, if your target audience struggles with managing their social media accounts, explicitly acknowledge this frustration in the video.
  • Positioning Your Product as the Solution: Show how your product directly addresses these pain points. If your product helps users schedule social media posts, demonstrate this feature and its benefits in relation to the identified pain point.
  • Providing Practical Workarounds: Offer tips and best practices to overcome common obstacles. For example, if users often forget to schedule posts, you could demonstrate how to set up automated reminders within your product.

Engaging Onboarding Video Best Practices

To create an engaging and informative onboarding video:

  • Keep it Concise: Aim for a video length that respects viewers' attention spans. Ideally, keep it under two minutes, focusing on the most critical information.
  • Use Clear and Concise Language: Avoid technical jargon. Use simple, straightforward language that is easy to understand, even for users who are not familiar with your product.
  • Incorporate Visuals: Visuals enhance engagement and understanding. Use animations to explain complex concepts, screen recordings to demonstrate product features, or live-action footage to showcase user testimonials.
  • Include a Call to Action: Guide viewers towards the next step. Whether it's signing up for a free trial or exploring additional resources, a clear call to action encourages engagement and propels users further down the funnel.

Boosting User Engagement

Onboarding videos can significantly increase user engagement by:

  • Providing a Clear and Concise Introduction: Capture viewers' attention from the start. For example, you could start with a compelling statistic related to the problem your product solves or a brief, impactful user testimonial.
  • Highlighting Key Features and Benefits: Showcase the product's most compelling aspects. Focus on features that directly address user needs and pain points, demonstrating how the product makes their lives easier or more efficient.
  • Demonstrating How to Use the Product: Provide clear instructions. Use screen recordings, animations, or live-action footage to illustrate the steps involved in using key features, making it easy for users to get started.
  • Addressing Common Questions and Concerns: Build trust by anticipating and addressing potential user questions. This demonstrates that you understand their needs and are committed to providing a positive user experience.

Measuring Onboarding Video Success

Measuring the success of your onboarding video is crucial. Key metrics to track include:

  • Video Completion Rate: This indicates the percentage of viewers who watch the entire video. A high completion rate suggests that the video is engaging and informative.
  • Click-Through Rate (CTR): Track how many viewers click on your call to action. This measures the effectiveness of your call to action and the video's ability to drive conversions.
  • Conversion Rate: Measure how many viewers take a desired action after watching the video, such as signing up for a free trial. This is a key indicator of the video's impact on your business goals.
  • User Engagement Metrics: Monitor metrics like watch time, average view duration, and engagement rate (likes, comments, shares) to gauge viewer interest and interaction with the video content.

Enhancing Customer Experience

Onboarding videos can significantly enhance the customer experience by:

  • Providing a Seamless Onboarding Process: Guide users through the initial setup and familiarization process. Clear instructions and intuitive visuals can make the onboarding experience smooth and effortless, leaving a positive first impression.
  • Empowering Users with Knowledge: Equip users with the knowledge they need to use the product effectively. By providing clear instructions, tips, and best practices, you empower users to get the most out of your product and achieve their desired outcomes.
  • Reducing Customer Support Inquiries: A comprehensive onboarding video can preemptively address common questions and concerns, reducing the need for users to contact customer support. This saves users time and frustration, leading to a more positive overall experience.

Compelling Onboarding Storylines

A compelling storyline can significantly enhance the engagement and effectiveness of your onboarding video, transforming a potentially dry tutorial into a memorable experience. Here's how to craft a narrative that resonates:

  • A Relatable Protagonist: Instead of simply showcasing features, introduce a character your target audience can identify with. This could be a fictional representation of your ideal customer, facing challenges they experience daily. For example, a small business owner struggling with inefficient scheduling could be the protagonist in a video for project management software.
  • A Clear Conflict or Challenge: Present a relatable problem that your protagonist faces. This should mirror the pain points your product solves. The challenge should be clearly defined and create a sense of tension or urgency.
  • The Solution and its Benefits: Introduce your product as the hero that resolves the protagonist's struggle. Don't just list features; demonstrate how the product directly addresses the challenge and improves the protagonist's situation. Visually showcase the positive impact, such as increased efficiency or reduced stress.
  • A Satisfying Resolution: Show the protagonist successfully using your product and experiencing tangible benefits. This provides closure and reinforces the value proposition. For example, the small business owner could be shown effortlessly managing their schedule and enjoying a more balanced work life, thanks to the software.

Driving Sales Conversions

Onboarding videos can be powerful tools for driving sales conversions by effectively communicating the product's value and encouraging viewers to take action. Here's how:

  • Focus on the Value Proposition: Clearly articulate the unique benefits your product offers and how it addresses specific customer needs. Instead of simply listing features, explain how those features translate into tangible value for the customer.
  • Showcase Key Features and Benefits: Demonstrate the product's most compelling features in action, using real-world examples and relatable scenarios. For instance, a video for a CRM could show how the software helps sales teams track leads, manage customer interactions, and close deals more efficiently.
  • Address Common Objections: Anticipate and address potential customer concerns. If customers are hesitant about the price, showcase the long-term ROI or offer flexible pricing options. If they're worried about the learning curve, highlight the intuitive interface and provide access to training resources.
  • Include a Strong Call to Action: End the video with a clear and compelling call to action, guiding viewers towards the next step in the sales process. This could be visiting a product page, requesting a demo, or signing up for a free trial. Make the call to action prominent and easy to follow.

Onboarding Video Touchpoints

Onboarding videos can be strategically integrated into various touchpoints throughout the customer journey to enhance engagement and drive conversions. Key touchpoints include:

  • Awareness Stage: Use short, engaging videos on your website, social media, or in online ads to introduce your product and generate initial interest. Focus on highlighting the key problem your product solves and pique curiosity.
  • Consideration Stage: When potential customers are evaluating solutions, provide in-depth videos showcasing features, benefits, and use cases. For example, a software company could create a video demonstrating how their product integrates with other popular tools, addressing a common concern for potential buyers.
  • Decision Stage: As customers near a decision, offer videos that address common objections, provide social proof (testimonials, case studies), and reinforce the value proposition. A cybersecurity company might feature a video with testimonials from satisfied clients highlighting the peace of mind their product provides.
  • Onboarding Stage: Once customers have signed up, use videos to guide them through setup, familiarize them with key features, and ensure a smooth onboarding experience. This could include a welcome video, tutorials on specific features, and tips for getting the most out of the product.

Building Brand Awareness

Onboarding videos can be effective tools for building brand awareness by showcasing your brand personality, values, and expertise. Here's how:

  • Establish a Consistent Brand Identity: Ensure your video aligns with your overall brand identity, using consistent visuals, messaging, and tone of voice. This reinforces brand recognition and builds familiarity.
  • Communicate Your Brand Values: Subtly weave your brand values into the video's narrative. For example, if sustainability is a core value, showcase how your product contributes to environmental responsibility.
  • Create a Memorable Experience: Craft an engaging and memorable video experience that leaves a lasting impression. Use storytelling, humor, or emotional appeals to connect with your audience on a deeper level.
  • Share Your Story: Use the onboarding video as an opportunity to share your brand's origin story, mission, and vision. This humanizes your brand and helps viewers connect with your purpose.

Integrating Onboarding Videos

Integrating your onboarding video into a broader marketing campaign can amplify its reach and impact. Key considerations include:

  • Aligning with Marketing Goals: Ensure your video aligns with your overall marketing objectives. If your goal is lead generation, the video should drive viewers to a landing page with a lead capture form. If the goal is brand awareness, the video should focus on showcasing your brand personality and values.
  • Targeting the Right Audience: Tailor the video's content, messaging, and distribution channels to your target audience. A video aimed at technical users will differ significantly from one targeting non-technical decision-makers.
  • Choosing the Right Distribution Channels: Select the most effective channels to reach your target audience. This might include your website, social media platforms, email marketing, or paid advertising. Consider where your target audience spends their time online and tailor your distribution strategy accordingly.
  • Measuring Results and Optimizing: Track key metrics like watch time, engagement, and conversion rates to measure the video's performance. Use this data to make adjustments and optimize the video for better results over time.

Educating Customers About Features

Onboarding videos are valuable tools for educating customers about new features and encouraging their adoption. Here's how:

  • Announce and Explain New Features: Clearly announce and explain the new features, highlighting their benefits and how they address customer needs. Use concise language and avoid technical jargon that might confuse viewers.
  • Demonstrate Usage and Benefits: Provide clear demonstrations of how to use the new features, showcasing their practical applications and benefits in real-world scenarios. For example, a video for a design software could show how a new feature simplifies the process of creating complex graphics.
  • Address Potential Questions or Concerns: Anticipate and address potential questions or concerns that customers might have about the new features. Include a brief FAQ section or provide links to more detailed support resources.
  • Encourage Adoption and Exploration: Encourage customers to try out the new features and explore their capabilities. Offer incentives, tutorials, or guided tours to facilitate adoption and build excitement.

Accessible Onboarding Videos

When creating onboarding videos for a global audience, accessibility is paramount. Key considerations include:

  • Language Localization: Provide subtitles or voiceovers in multiple languages to cater to your target audience's linguistic diversity. This ensures that your message is understood by viewers around the world.
  • Cultural Sensitivity: Be mindful of cultural nuances and sensitivities when developing your video's content, visuals, and messaging. Avoid using imagery or language that might be offensive or inappropriate in certain cultures.
  • Technical Accessibility: Ensure your video is accessible to users with disabilities by providing captions, transcripts, and keyboard navigation. This allows everyone to benefit from your content, regardless of their abilities.
  • Visual Clarity: Use clear and concise visuals that translate well across cultures and languages. Avoid using culturally specific imagery or symbolism that might not be universally understood.

Onboarding Video Support

Onboarding videos can serve as valuable self-service support resources for customers, reducing their reliance on traditional support channels. Here's how:

  • Create a Library of How-To Videos: Develop a comprehensive library of how-to videos that cover common tasks, features, and troubleshooting tips. Organize these videos in a user-friendly manner, making it easy for customers to find the information they need.
  • Integrate Videos into Your Knowledge Base: Embed relevant onboarding videos into your knowledge base articles or FAQs to provide visual guidance alongside written instructions. This can significantly improve the clarity and effectiveness of your support documentation.
  • Offer Video Tutorials within the Product: Integrate short, contextual video tutorials within your product's interface to provide just-in-time support and guidance to users. This can help users learn how to use specific features without having to leave the application.
  • Use Videos for Onboarding New Support Agents: Onboarding videos can be used to train new customer support agents on product features, troubleshooting techniques, and customer service best practices. This ensures that your support team is well-equipped to handle customer inquiries.

Platform Optimized Onboarding

To ensure your onboarding video reaches its full potential, optimize it for various platforms where your target audience consumes content. Key considerations include:

  • Video Format and Resolution: Choose video formats and resolutions that are compatible with different platforms. MPis a widely supported format, while MOV is commonly used for Apple devices. Ensure your video resolution is appropriate for the platform – higher resolutions for desktop and lower resolutions for mobile.
  • Aspect Ratio: Optimize your video's aspect ratio for different devices and platforms. 16:is ideal for desktop and widescreen displays, while 9:1is best for mobile devices, and 1:is suitable for square formats like Instagram.
  • File Size: Compress your video file size to ensure fast loading times across different devices and internet connections. Large file sizes can lead to buffering and frustration, especially on mobile devices.
  • Captions and Subtitles: Provide captions and subtitles for accessibility and to cater to viewers who prefer watching videos with the sound off. This is especially important for mobile viewers who may be watching videos in public places.

Generating Leads Through Video

Onboarding videos can be effective lead generation tools, capturing the interest of potential customers and encouraging them to provide their contact information. Here's how:

  • Offer Valuable Content: Create onboarding videos that provide valuable information, insights, or solutions to problems that your target audience cares about. The video should offer a compelling reason for viewers to provide their contact information in exchange for access.
  • Include a Clear Call to Action: Prompt viewers to take a specific action that leads to lead capture, such as visiting a landing page, filling out a form, or signing up for a free trial. Make the call to action clear, concise, and visually prominent.
  • Gate Your Content: Consider gating your most valuable onboarding videos behind a lead capture form. This requires viewers to provide their contact information in exchange for access to the content. This strategy is particularly effective for high-value content like webinars or in-depth product demos.
  • Promote Your Videos Strategically: Promote your lead-generating onboarding videos through various channels, such as social media, email marketing, and paid advertising. Target your promotions to your ideal customer profile to maximize lead quality.



Author at advids
I'm Orko Roy, a video producer with a passion for crafting compelling stories that connect. For the past 7 years, I've been part of the Advids team, where I've honed my skills in video content planning, creation, and strategy. From concept to completion, I've worked closely with a diverse range of startups and enterprises, helping them achieve their communication goals through impactful video content.

Whether it's a product launch, an educational explainer, or a brand story, I love collaborating to create videos that resonate with audiences and drive results.

My approach is collaborative and results-driven, always focused on delivering high-quality video solutions that help businesses thrive. Let's connect and see how I can help bring your vision to life!